FAQs

Frequently Asked Questions​

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Customer FAQs

No, AggDirect does not own any truckers and is a third party technology service provider.


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AggDirect is not the manufacturer or original source of any materials order on the mobile app and only pass-along the information provided by the manufacturer or supplier, if any.

No, AggDirect does not offer any implied or express warranties whatsoever on any materials and is not a manufacturer or original source of any materials. AggDirect is a third-party technology services provider.

Yes, in general, you can cancel an order so long as it is within the permitted period of time and you properly cancel the job in the app or by notifying an authorized representative of our team.

Generally, 24 hours prior notice is sufficient, but please note that this may vary depending on the availability or demand of trucks and materials.

There are several different types of customers that AggDirect works with to provide hauling services and/or aggregate materials, including for example quarries, developers, general contractors, public-private partnerships, and government (city, county, state and federal), among others.

Trucker FAQs

No, AggDirect does not own any truckers and is a third party technology service provider.No, AggDirect does not own any truckers and is a third party technology service provider.

AggDirect is currently available in Washington D.C., Maryland and Virginia. Sign up to find out when AggDirect will be available in your area.

Yes, you can decline a job so long as it’s within the permitted period of time and you properly cancel the job in the app or notify our team.

Yes, you will need to provide your own insurance and proof of insurance. Only valid insured trucks can be listed in AggDirect. During the registration process, you receive information about the required insurance.

Yes, one of the main purposes of AggDirect is to help truckers find more work. You are notified when a job is available for you.

Yes, AggDirect can work with one or multiple trucks.

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